Dealing with difficult…
There are difficult clients, difficult suppliers, and of course we can ourselves be difficult and not even know it. Often being difficult is more a function of poor communication rather than conflicting personalities. Misunderstandings arising from poorly worded emails, lack of understanding regarding a process or medium, or unrealistic expectations create difficult situations and so – instead of blaming the other guy – look for the root cause and work to educate, communicate and partner with your clients and suppliers to put them at ease abut you and the project. More »